DUE TO CURRENT COVID-19 RESTRICTIONS IN BRISBANE, OUR BRISBANE WAREHOUSE WILL NOT BE ABLE TO PROVIDE A PICKUP SERVICE.

Returns Policy

If you receive your order & realise you have made a mistake or have changed your mind, please contact our team. You will be required to return the item to farmUP unused & in the original packaging. When received, farmUP will confirm that the item meets all conditions & refund the purchase value of the product using the original payment method.

Should you receive an order that is incorrect or damaged/faulty please contact us within 48 hours. We offer a 12 month warranty on most products. The team at farmUP will determine the best way to rectify any issues, to ensure you receive the correct item or a replacement as required.

Please contact us, if you have any concerns & the team at farmUP can work with you to determine the best way to resolve any issues.